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Privacy Policy

Effective Date: 27 July, 2023

Meeting in Balance (“we” or “us”), located in the Netherlands, is responsible for processing personal data as outlined in this Privacy Policy. We value the careful processing and security of personal data, adhering to the requirements of the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect and use your data in compliance with the GDPR.

Personal Data Usage

When you use our websites and related services offered by Meeting in Balance, you may share personal data with us. We collect and use personal data that you or your company directly provide to us. We will not use this data for other purposes unless you give prior consent.

Types of Data Collected

When using our services, we may collect the following data:

  • First and last name
  • Address details
  • Phone number
  • Email address
  • IP address
  • Other personal data actively provided, such as when creating a profile on our website, through correspondence, or over the phone
  • Data on your activities on our website
  • Internet browser and device type

Processing Grounds

We generally process your personal data for the following purposes:

  • Handling your payment
  • Sending newsletters
  • Contacting you via phone or email to provide our services
  • Informing you about changes to our services and products
  • Analyzing your website behavior to improve our website and tailor products and services to your preferences
  • Processing personal data required by law, such as data needed for tax returns

We collect your personal data based on legitimate interests or your consent, which you can withdraw at any time.

Retention of Personal Data

We retain your personal data for as long as necessary to achieve the purposes stated in this Privacy Policy. Typically, we store personal data of our website visitors for 7 years, which is the legal retention period of the Tax Authority.

Your Rights

You have the right to access the information we process about you. Upon request, we will provide you with a copy of the data we hold. To comply with your request, we may need to verify your identity. If you believe that the information we process about you is incorrect, please contact us to update your data. You also have the right to object to data processing and request the erasure of your data. You can contact us at any time regarding these requests, and we will respond promptly in accordance with the GDPR. If you are dissatisfied with our response, you may file a complaint with the relevant supervisory authority.

Sharing with Third Parties

We will not share your information with others without your consent, unless necessary for the execution of an agreement you or your organization has concluded with us, or if required by law.

Transfer of Personal Data

To achieve the purposes described in this Privacy Policy, we may transfer your data outside the European Economic Area (EEA). When this is the case, we will take appropriate measures to ensure the proper security of personal data. For transfers to the United States, we ensure that the receiving party complies with the Privacy Shield. For other transfers, we may transfer your data to a country recognized by the European Commission to provide an adequate level of data protection.

Analytics

Data you provide may be retained for statistical analysis, including Google Analytics, to optimize our services. We strive to pseudonymize this data where possible.

Cookies

Our websites use various types of cookies to provide you with relevant and personalized information. We place necessary cookies, such as those required for site functionality, spam filters, video playback, and caching for faster website performance. We also use analytical cookies that do not infringe on your privacy.

In general, cookies are stored for the duration of the browsing session. Additionally, your IP address may be stored in our web server log files when you use our services. This is necessary for proper management and security of our services. We do not use your IP address to track or record your online behavior. In most cases, we cannot link your IP address to your name, address, or other identifying information, unless you provide such information and continue using the same IP address.

You can opt-out of cookies by configuring your internet browser to stop storing cookies. You can also delete previously stored information through your browser settings.

Security

We ensure the security of your personal data against loss or unlawful processing. We have implemented various technical and organizational measures, including logical access control, password usage, encryption, and purpose-bound access restrictions, to protect your data.